Online warranty/repair application customer service system
1. It's a free web-based service.
2. Provide your customers with Online warranty/repair application customer services. Level up your customer experience with E-Services.
3. The complete repair application and maintenance process includes customer application, customer service order taking, customer service division, engineer repair, and case settlement in one go. Your customers can use the online inquiry function to understand the progress of the case at any time. In-depth participation will give your customers a better service experience.
4. Customizable process: If you are not satisfied with the basic process provided by the system, this system allows you to design a business process suitable for your company, including establishing customized business roles, establishing customized process routes and specify fields to be hidden, readonly, must-provide, etc.
